Government Agencies and Departments
of all types and sizes, including Federal, State and Local Government
entities have similar needs as Industry’s needs. In many ways,
these organizations’ needs are more urgent and intense, with
more stringent requirements. And in many ways the problems they face
are larger and have more far reaching consequences. E-ISG understands
the nature of these needs, and can serve Government clients in ways
to achieve the kinds of results that are required.
We serve Government entities by identifying, tracking and managing
tangible assets, by providing Continuity of Operations Planning,
and by ensuring the highest degree of data integrity.
Many of our clients are Government Agencies and Departments that
had previously failed to track tangible assets, often resulting in
a poor understanding of them. This frequently resulted in duplicative
and costly purchases, and often and inefficient use of available
(but unidentified and untracked) resources. We serve these clients
by helping them to get a full understanding of these assets. In far
too many cases, Government entities have good records on the initial
purchase of tangible assets, but no understanding of their present
status or location.
This problem is profound for Government entities and results in
many inefficiencies and vulnerabilities. For example, just in the
area of Information technology alone, many new computers are purchased
needlessly because unused but capable computers are available but
unknown as available. And furthermore, many older systems that are
vulnerable to attack from viruses, etc., are untracked, yet connected
to Government networks.
This situation is far from limited to Information Technology. For
example, a great amount of new office furniture is purchased and
leased by Government Agencies without realizing that large amounts
of furniture in very useable condition is either stored in warehouses
or remaining in vacated office space. Simply avoiding the cost of
new furniture by re-using what the Government already owns or is
leasing can amount to great savings, and this savings can be diverted
for mission-critical applications. But only a thorough understanding
of these kinds of assets by means of asset tracking can achieve this
kind of results.
Of course all Government entities are required to have Continuity
of Operations or Disaster Recovery plans. Not having them leaves
them at great risk in the event of any form of disruption caused
by either natural or man-made event. We serve these clients by developing,
enhancing and auditing these plans to ensure that all aspects of
their operations are recoverable in the event of a business disruption.
In particular, the least implemented task of a Disaster Recovery
Plan is the testing or auditing of the Plan. And the testing and
auditing of the plan by an independent third-party is vital to ensure
successful recovery from a disruption following the Plan. Such an
audit validates the completeness of the Plan, and determines how
the plan would be interpreted and executed by those who would be
assigned to implement it in times of crisis. It even can and should
examine the Plan using a “missing-man” test, that examines
what would happen if individuals assigned to perform a task in the
Plan become unavailable.
Government Agencies and Departments also have mailing lists of
constituents and clients that must be maintained with accuracy and
integrity. Among the many reasons for ensuring the accuracy of this
kind of data is to comply with various regulations, such as the CAN-SPAM
Act, and to help ensure that communications with its clients is kept
confidential and tailored. The entire e-Government initiative is
meant to improve the way Government is responsive to its citizens.
E-ISG serves Government clients by providing the tools and services
to ensure that mailing lists are accurate, and have a high degree
of data integrity.
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