Frequently Asked Questions: Corporate Enterprises and Visual Asset Manager

As one of the leading software asset management tools used extensively in the corporate world, Visual Asset Manager (VAM) is the industry’s choice in asset tracking and scheduling. Corporations of all sizes have come to rely on Visual Asset Manager for increased productivity , accurate tracking of assets and the assurance that labor hours spent on multiple departmental databases and spreadsheets are a thing of the past. VAM leads to maximized asset productivity and efficiency and garners a greater return on investment (ROI).

Browse through our list of Frequently Asked Questions to learn more about how Visual Asset Manager can help your firm:

We need to be able to accurately track depreciation numbers and the assets utilized by different departments. Can we customize Visual Asset Manager so it fits our tracking system?

Yes. You can customize Visual Asset Manager with whatever fields and categories that are unique to your company, including depreciation methods, cost center summaries and salvage values.

We have Spiceworks® or Track-IT®. Why do we need Visual Asset Manager?

Visual Asset Manager was designed to be a powerhouse tracking system that effortlessly keeps track of what you own, where it is, and how much it is worth.

Add to that the ability to maintain the accuracy of the database by making it transactional (you keep the database current each time you physically move, add or remove an item with a hand-held scanner, RFID reader, or tablet/notebook software) — and it’s easy to see why Visual Asset Manager is the top choice.

We also understand that Spiceworks is the personal IT software of choice for many businesses, so Visual Asset Manager is designed to work seamlessly with Spicework's network discovery capabilities. For example, any IT Asset that has been noted by spiceworks can be imported directly into Visual Asset Manager.

With Visual Asset Manager's lease tracking capability, the time spent searching for items spread out across the enterprise is eliminated. IT items kept on a single lease schedule are noted by office and room, and when it it moved by your IT group, the location is changed automatically (something that Spiceworks or Track-IT can't do).

We have several different “levels” of assets for different departments and staff and need separate or restricted access to those tracking capabilities. Can Visual Asset Manager accommodate this unique situation?

Visual Asset Manager has role-based security permissions and capabilities so you can create different user access based on internal security needs and priorities. This means you have full control of who has access to the sites and departments or what type of access they have.

Our firm has multiple offices across the country, and each has its own unique way of tracking. How does Visual Asset Manager handle this scenario?

By using Visual Asset Manager’s customization tool set, VAM Architect, you can create unique tracking processes for multiple locations. You can even choose to have unique databases for different office types, depending on the needs of your corporation.

Our facilities workers are mobile, how do they use VAM with hand-held devices?

Yes. With Visual Asset Manager, you can literally maintain offices at multiple locations just as you can at your desk. E-ISG offers Asset Auditor Workbench, a mobile software solution that is specifically designed for auditing items across the enterprise. Simply scan the barcode(s) of the items in the room, and scan the location code, and the item is marked at it's correct location instantly. Just like every other delivery service, updating VAM becomes a simple part of the job of moving equipment.

We need to be able to easily track our asset and office room usage. What kind of reporting does Visual Asset Manager offer?

Visual Asset Manager comes with built-in reports that are viewable in the industry-standard MS Sql Reporting Services format. You can also connect your Visual Asset Manager database to any number of leading reporting tools to design and author your own unique reports.

Can we use Visual Asset Manager to schedule equipment like laptops and projectors?

Yes. Just as you’re able to meet the needs of different office locations, Visual Asset Manager — via VAM Architect — can help you schedule equipment, printers, and other assets quickly and easily. You can also create different reservation processes for equipment, such as one protocol for laptops and another for projectors.

Our IT group is already overwhelmed with our company’s technical support requirements. Is there an option to get Visual Asset Manager as an appliance service?

Yes. Visual Asset Manager gives you the flexibility to either install the software on your in-house server, or to use our Appliance hosted service. With the Appliance hosted service, you only need a pre-installed hardware or VM-Server ready to use. The Appliance is completely supported by E-ISG so your IT-Group has no additional work after installing the hardware and configuring the network parameters.