E-ISG Task Plan Overview
Fixed-price task plans enable you to get your customizations completed quickly. We know this system inside and out and can generate reports that illustrate the benefit and ROI of your process. Give us a spreadsheet of what you are looking for, and we will turn this into an automated report.
E-ISG has an outstanding track record of delivering complex IT projects and major business programs across multiple industry sectors. Our extensive, hands-on experience enables us to generate strategic implementation plans, always clear and deliverable. Our project management method covers all aspects – the organization, management and control for all assignments. With an established and proven best practice project management system in place, we encourage formal recognition of responsibilities within a project and focus on its key deliverables.
Task Packages for Customization Support
Per Task plans cover all short customization tasks or the writing of reports, answering any "How do I…” questions with your specific needs in mind.
Per task plans are available in Single, "5 Pack" or "10 Pack" denominations:
- Single Task provides the single report or data import is $900
- 5-Incident Support Services (5 Pack) plan not to exceed 10 hours is $2,500.00
- 10-Incident Support Services (10 Pack) plan not to exceed 20 hours is $3,800.00
- Additional per hour fee of $150 per hour when plans have been exhausted and not renewed
- All travel, materials and expenses are extra and billable to the Purchaser
Each customization or report counts as a single task. Please note: E-ISG “Per Task” plans do not replace standard maintenance and support agreements. In fact, if you have a valid support agreement, and you encounter any difficulty using the product, we provide complimentary assistance that does not count as a task. However, if you do not have a support agreement from E-ISG, any help from E-ISG counts as one task.
